Privacy policy

This Privacy Policy explains how Heliocore (“we”, “our”, or “us”) collects, uses, stores, shares, and protects personal data when you access or use our website at heliocore.net and any related applications, services, or communications.

We are committed to protecting your privacy and handling personal data responsibly and transparently in accordance with:

  • the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”); and
  • the UK General Data Protection Regulation and the UK Data Protection Act 2018 (together, “UK Data Protection Laws”).

For the purposes of applicable data protection legislation, Une Forte ltd, a company incorporated under the laws of England and Wales under registration number 14974954, acts as the data controller of your personal data.
Scope of this Privacy Policy

This Privacy Policy describes:

  • the types of personal data we collect;
  • how we collect and use your information;
  • the legal grounds for processing your data;
  • how long we retain information;
  • your rights under GDPR and UK Data Protection Laws;
  • how we use cookies and similar technologies; and
  • how to contact us regarding privacy matters.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Technical and Usage Information

When you visit or interact with our website, certain information may be collected automatically, including:

  • IP address;
  • browser type and version;
  • device type and operating system;
  • language and regional settings;
  • date and time of access;
  • pages visited and website activity;
  • cookie preferences; and
  • referral URLs and interaction data.

In many cases, this information does not directly identify you and is used in aggregated or anonymised form. However, where such data can reasonably be linked to an identifiable individual, it will be treated as personal data.

Recruitment Information

If you apply for a role through our website or otherwise submit recruitment-related documents, we may collect information including:

  • full name;
  • contact details (such as email address and phone number);
  • date of birth;
  • educational background;
  • employment history and professional experience;
  • qualifications and certifications;
  • references and recommendation letters;
  • information contained in your CV, cover letter, or correspondence; and
  • any other information you voluntarily provide during the recruitment process.

We may also create internal recruitment notes or assessments during interviews or evaluation stages where necessary for hiring decisions.

How We Collect Information

We collect personal data through various methods, including when you:

  • browse or interact with our website;
  • accept or manage cookies through our cookie banner;
  • complete online forms;
  • contact us by email or other communication channels;
  • apply for employment opportunities;
  • provide feedback, responses, or survey submissions; or
  • otherwise voluntarily provide information to us.

Certain information is collected automatically through cookies and similar tracking technologies.

How We Use Your Information

We may use your personal data for the following purposes:

  • operating, maintaining, and improving our website and services;
  • analysing website usage and performance;
  • responding to enquiries and communications;
  • administering recruitment and hiring processes;
  • assessing candidate suitability for available roles;
  • maintaining internal business records;
  • complying with legal and regulatory obligations;
  • protecting our legal rights and interests; and
  • preventing fraud, misuse, or unauthorised activity.

Where permitted by law, we may also send service-related communications, surveys, or requests for feedback.

Legal Basis for Processing

We process personal data only where we have a lawful basis to do so under GDPR and UK Data Protection Laws, including:

  • your consent;
  • the performance of a contract or steps taken prior to entering into a contract;
  • compliance with legal obligations;
  • our legitimate business interests, provided such interests are not overridden by your rights and freedoms; and
  • recruitment and employment-related obligations.

You may withdraw your consent at any time where processing is based on consent.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including for legal, accounting, regulatory, or reporting requirements.

Recruitment-related information may be retained for a reasonable period following completion of the recruitment process unless a longer retention period is required or permitted by law.

When personal data is no longer required, we will securely delete, anonymise, or destroy it.

Sharing of Personal Data

We may share personal data with:

  • professional advisers and service providers;
  • IT, hosting, analytics, and cloud service providers;
  • recruitment and HR support providers;
  • legal, regulatory, or governmental authorities where required by law; and
  • affiliated entities or business partners where necessary for operational purposes.

Where third parties process personal data on our behalf, appropriate contractual and security safeguards are implemented.

If personal data is transferred outside the European Economic Area or the United Kingdom, we will ensure that appropriate safeguards are in place as required under applicable law.

Your Data Protection Rights

Subject to applicable law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • withdraw consent where processing is based on consent;
  • request transfer of your data to another organisation or directly to you; and
  • lodge a complaint with a supervisory authority.

We will respond to valid requests within the timeframe required by applicable law, usually within one month.

To exercise your rights, please contact us at: hr@heliocore.net

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, analyse usage, and enhance user experience.

Cookies are small text files stored on your device when you visit a website.

We may use the following categories of cookies:

Essential Cookies

These cookies are necessary for the operation and security of the website and cannot be disabled in our systems.

Functional Cookies

These cookies remember your preferences and settings, such as language selection and regional preferences.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting information such as pages visited, browsing behaviour, and technical performance data.

Some cookies may be placed by third-party providers.

You may manage or disable cookies through your browser settings or through our cookie management tool. Please note that disabling certain cookies may affect website functionality.

Third-Party Websites

Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

Data Security

We implement reasonable technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction.

We understand that no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Nevertheless, we do our best effort to ensure that personal data is handled responsibly and safely. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

Any updates will be published on this page together with the revised effective date.

Last updated on 04 June 2026

Contact Information

If you have any questions about this Privacy Policy or how we process personal data, or if you wish to exercise your legal rights, please contact us at:

Email: hr@heliocore.net